Shipping Policy

Last updated: July 2026

Thank you for shopping with ELORIS. We are committed to delivering your order safely and efficiently. Please review our shipping policy below for important information regarding processing times, delivery estimates, shipping fees, and tracking.

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

After your order has been processed, you will receive a confirmation email containing your tracking information.

Please note that processing time is separate from shipping time.

Estimated Delivery Time

Destination	Estimated Delivery
United States	7–15 Business Days
Canada	8–16 Business Days
United Kingdom	7–15 Business Days
Australia	7–15 Business Days
Europe	8–18 Business Days
Other International Locations	10–20 Business Days

Delivery times are estimates and may vary depending on customs clearance, weather conditions, local postal services, or peak shopping seasons.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location.

From time to time, ELORIS may offer free shipping promotions. Any applicable offers will be displayed during checkout.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

ELORIS is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error, please contact us immediately. Address changes may only be possible before the order has been shipped.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Lost or Delayed Packages

If your package appears to be delayed beyond the estimated delivery timeframe, please contact our support team.

We will work with the shipping carrier to investigate and assist you as quickly as possible.

ELORIS is not responsible for shipping delays caused by:

• Severe weather conditions
• Natural disasters
• Carrier delays
• Customs inspections
• Public holidays
• Other circumstances beyond our control

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number
• Clear photos of the damaged item
• Photos of the shipping packaging

Our customer support team will review your case and provide an appropriate resolution.

Multiple Shipments

To ensure faster delivery, items from the same order may occasionally be shipped separately.

If this occurs, you will receive individual tracking numbers for each shipment.

Need Assistance?

If you have any questions regarding shipping or delivery, please contact us.

ELORIS
Website: https://elorisfashion.shop/
Email: elsupport@elorisfashion.shop
Phone: +61 448 830 969